Terms & Conditions
1. Introduction
Welcome to Sugandhim. These terms and conditions outline the rules and regulations for the use of our catering services. By accessing and using our services, you accept these terms and conditions in full.
2. Services
Sugandhim provides catering services for institutional, event, dietary hospital, and corporate needs. All services are subject to availability and may vary based on location and requirements.
3. Orders and Payment
– *Placing Orders:* Orders must be placed in advance as per the specified timelines for each service type.
– *Payment Terms:* Payments must be made according to the agreed schedule. We accept various forms of payment, including credit/debit cards and bank transfers.-
*Cancellation Policy:*Cancellations must be made at least 48 hours before the scheduled event or delivery time. Late cancellations may incur a fee.
4. Dietary Requirements and Allergies
– *Customization:* We offer customized meal plans to meet specific dietary needs and preferences. Please inform us of any dietary restrictions or allergies at the time of ordering.
– *Allergen Information:* While we take precautions to avoid cross-contamination, we cannot guarantee that our food is free from all allergens.
5. Quality and Safety
– *Food Quality:* We are committed to using fresh, high-quality ingredients in all our meals.
– *Hygiene Standards:* Sugandhim adheres to strict hygiene and food safety standards to ensure the well-being of our customers.
6. Liability
– *Service Limitation:* Sugandhim is not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of our services.
– *Customer Responsibility:* Customers are responsible for providing accurate information and ensuring appropriate storage and handling of delivered food.
7. Intellectual Property
All content, including logos, images, and text, used on our website and promotional materials are the intellectual property of Sugandhim. Unauthorized use is prohibited.
8. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.
9. Amendments
Sugandhim reserves the right to amend these terms and conditions at any time. Changes will be posted on our website and will take effect immediately upon posting.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of [Your Country/State], and any disputes will be subject to the exclusive jurisdiction of the courts of [Your Country/State].
11. Contact Us
For any questions or concerns regarding these terms and conditions, please contact us at sugandhim@live.com or +91 8527979101.
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