1. Refund Policy

– *Cancellation by Customer:* You may cancel your order without penalty if you notify us at least 48 hours before the scheduled delivery or event date. Refunds for cancellations made within this timeframe will be processed promptly.
– *Cancellation Fees:* Cancellations made less than 48 hours before the scheduled delivery or event date may be subject to a cancellation fee, which will be deducted from the refund amount.
– *Refund Processing:* Refunds will be issued to the original payment method used for the transaction. Please allow up to 7  business days for the refund to reflect in your account.

2. Cancellation Policy

– *Event Cancellation:* In the event that Sugandhim is unable to fulfill your order due to unforeseen circumstances (e.g., extreme weather, equipment failure), we will notify you immediately and offer alternatives or a full refund.
– *Changes or Amendments:* Any changes or amendments to your order must be communicated to us at least 24 hours before the scheduled delivery or event date. We will do our best to accommodate changes, but availability cannot be guaranteed.

 3. Contact Us

If you need to cancel your order or have questions about our refund and cancellation policy, please contact us at sugandhim@live.com or +91 8527979101. Our customer service team is here to assist you and ensure your satisfaction.

This policy ensures clarity and fairness regarding refunds and cancellations for Sugandhim’s catering services, promoting customer confidence and satisfaction. Adjust the details (such as timeframes and contact information) to fit your specific business practices.